Analysis Of Austpak IT Company Solutions - Myassignmenthelp.Com

Question: Discussaabout the Analysis Of Austpak IT Company Solutions. Answer: Introduction Austpak IT Solutions is an IT based company which had a growth rate of 30 per cent during the last few years. In order to sustain or increase the growth rate, proper and significant planning is required that increases the customer satisfaction. This report carries out the SWOT and GAP analysis and presents its result in an informative way. It also gives two such solutions that will help in improving the cost, productivity and efficiency of the company. A comparative table is shown to point out the advantages and disadvantages of the current and proposed system. Analysis The technology used by the company is not latest. Windows XP must be replaced with Windows 10[1]. Microsoft Office 2016 must be installed along with the best antivirus softwares like Adware Free Antivirus. The wired technology must be replaced by the wireless technology in order to communicate in an easy and cost effective manner. The head office uses single server which has several demerits. Multiple servers must be used[2]. The employees of the companies must be provided with laptops so that they can even work from home when required. The Ecommerce website should be made interactive where customers can put up any query. All these will help to increase the sales and efficiency of the company. SWOT Analysis This is a method that finds out the Strengths, Weaknesses, Opportunities and Threats of a company[3]. The case study is analysed and the SWOT analysis is done in a systematic matter. The results are as follows: Strengths: The growth of this company for the last few years has been 30 per cent. This shows that the sales and marketing team and management team of the company is strong. This company has a strong financial base and they have the ability to acquire many small companies. Weaknesses: Austpak Solution has weaknesses in the area of technology and software. It does not seem to have a strong technical base. The processors and operating systems used by them are not latest. They have a wired network which has several disadvantages. The website of the company does not have any interactive facility. Opportunities: The Austpak IT Solutions is a company that is present in a fast growing industry. This gives the company several chances of generating high profit and revenue leading to its growth. They have opportunity to even sell their products and services across the globe. Threats: There several IT companies in the market leading to high level of competition in the market. Technology is changing with time. The technology which the company is using at present might get obsolete in the future. Several laws and regulation of the government can harm the growth of the company. GAP Analysis This is a managerial process for finding the difference between their expected performance and actual performance[4]. It finds the gap and then finds suitable solutions to fill up the gap. GAP analysis can be performed taking into consideration several any parameters like sales, future position of company, technology or employee performance. Austpak Solution is not in the number 5th position. But it aims to achieve a rank of 5 amongst the medium sized IT companies. This is a gap between its present position and future position (that is rank 5). There also exits gap or difference in the desired and real sales of the company. The present number of franchises is 10 but the target number is 20. Here the gap is 10. Several steps can be taken in order to minimize the gap. Solutions and Implications Some of the solutions that can be taken in order to improve the efficiency, cost and performance of the Austpak Solutions are discussed in this report. Advancement of technology: The technologies that are used presently are not the latest versions. The Pentium Dual Core must be replaced with Core i3. The operating system used by this company is Microsoft Windows XP and this must be replaced with Windows 10. The company must replace its wired technology with the wireless technology and use multiple servers. Implication: Deploying advanced technology will require the training of the employees in the company. This will consume cost. On the other hand these technological advancements will help to improve the performance and efficiency of the company. Training and brainstorming of the employees[5]: The employees must be given proper training in order to perform better than before. They must be given the chance of participating in any innovative decisions of the company. Implications: This motivates the employees that indirectly help to increase the sales of the company. Comparison Table Current System Proposed System Benefits: 1. Does not require extra cost for training. 2. Cost effective and low maintenance cost. 3. Data transmission takes place at a higher speed. Benefits: 1. Efficient because of installation of latest software. 2.Wireless technology[6] helps to communicate over a long distance with ease and less cost. 3. The interactive Ecommerce platform clears the doubt of the customers by answering their queries. 4. Chances of breakdown in a multiple server system are low. Limitations: 1. Wired technology leads to several problems. 2. Inefficient 3. Restricts the mobility of the employees 4. Breakdown of the system takes place frequently. Limitations: 1. Expensive 2. Training of employees for using this system is a time consuming process. 3. Less secure 4. Data transmission takes place slowly Table 1: Comparison between the current and proposed system Conclusion This report concludes that Austpak IT Solutions can reach the 5th position in the medium sized market by using latest technologies and by the effort of the employees. The comparison table clears the fact that the proposed system is much better than the present system. References Baldini, Gianmarco, et al. "Survey of wireless communication technologies for public safety."IEEE Communications Surveys Tutorials16.2 (2014): 619-641. Clemens, Barbara. "Illustrated Microsoft Windows 10: Intermediate, Loose-leaf Version." (2016). Hollensen, Svend.Marketing management: A relationship approach. Pearson Education, 2015. Mineraud, Julien, et al. "A gap analysis of Internet-of-Things platforms."Computer Communications89 (2016): 5-16. Shi, Yuhui. "An optimization algorithm based on brainstorming process."Emerging Research on Swarm Intelligence and Algorithm Optimization(2015): 1-35. Wang, Wei-Jen, Deron Liang, and Ching-Hwa Lee. "Fault tolerant method and system for multiple servers." U.S. Patent Application No. 15/073,744. [1] Clemens, Barbara. "Illustrated Microsoft Windows 10: Intermediate, Loose-leaf Version." (2016). [2] Wang, Wei-Jen, Deron Liang, and Ching-Hwa Lee. "Fault tolerant method and system for multiple servers." U.S. Patent Application No. 15/073,744. [3] Hollensen, Svend.Marketing management: A relationship approach. Pearson Education, 2015. [4] Mineraud, Julien, et al. "A gap analysis of Internet-of-Things platforms."Computer Communications89 (2016): 5-16. [5] Shi, Yuhui. "An optimization algorithm based on brainstorming process."Emerging Research on Swarm Intelligence and Algorithm Optimization(2015): 1-35. [6] Baldini, Gianmarco, et al. "Survey of wireless communication technologies for public safety."IEEE Communications Surveys Tutorials16.2 (2014): 619-641.